SD
Southern Disposal
Customer Service Survey · Mena & Polk County, Arkansas
We're asking our top customers a few quick questions to make sure we're doing right by you. Takes about 3 minutes. Your feedback goes directly to ownership.
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1
About You
Are you a residential or commercial customer? *
2
Service Quality
Overall, how satisfied are you with Southern Disposal? *
★ ★ ★ ★ ★ Tap to rate
How reliable is your pickup — does it happen on the scheduled day?
★ ★ ★ ★ ★ Tap to rate
When you've had a missed pickup or issue, how well did we handle it?
How easy is it to reach someone when you call us?
★ ★ ★ ★ ★ Tap to rate
3
Your Service Agreement
These questions help us make sure you're on the right plan — and protected from rate changes.
Are you currently on a month-to-month or fixed-term agreement?
How do you feel about your current rate?
Would locking in your current rate for 1–2 years be appealing?
Are you satisfied with your container size and pickup frequency?
4
Loyalty & Referrals
How likely are you to recommend Southern Disposal to a neighbor or friend? *
0 = Not at all likely · 10 = Extremely likely
Not likely Extremely likely
What matters most to you when choosing a waste service?
Select all that apply — tap to toggle
5
Open Feedback
What's one thing Southern Disposal does really well?
What's one thing we could do better?
Anything else you'd like us to know?
Your responses go directly to Southern Disposal ownership — not a call center, not a third party. We read every single one.
Thank You.
Your feedback was submitted. We review every response personally and will follow up if you'd like us to. We genuinely appreciate your time.
— Southern Disposal Ownership